You Deserve Respect.
Happy New Year!!! Doesn’t it always feel amazing to hit that ‘reset’ button while you’re ironically behind with work because you took time off for the holiday?? Haha … also, possibly broke or low in your bank account because of all the holiday spending … but whatever: a reset is what we’ll call it … it’s a new year, time for resolutions to commence … time to teach yourself how to write the date correctly … and if you’re like me, you might also be feeling a little nutty …. constantly asking yourself: what day is it anyway!!???
One thing I have declared to myself for the new year is this:
I DESERVE RESPECT
I don’t only deserve respect from people around me, but I deserve respect from myself … I deserve to have boundaries to protect myself … and more than that?? I deserve respect from my paying clients. Let’s all say that together:
I DESERVE RESPECT FROM CLIENTS.
For whatever reason, us, as business owners, will put up with a lot more sh*t when money is involved ... like we are some sort of 'for hire' to dump crap on ... like we no longer have rights as a human being ....
do you know that feeling??
We all know when we're treated unjustly or unfairly in life ... but as business owners there is a weird "well, I'm being paid by this person ... so ..." acceptance about it. Well, no more!! Not for me. I am not here for that! I have a service, I will offer my time, I will do the job (and beyond that for most!!) ... but there comes a point where it goes from 'business minded' normalcy and into a place of 'being blamed for every single thing that doesn't go your client's way' place ... and I'm not just talking about me here ... this is something that I have heard of and been privy to since the first business I launched as a wedding coordinator in Seattle. So before you all go commenting on what I bitch I am for complaining about my clients on this blog: THIS IS NOT JUST ABOUT ME ... I have clients who have these clients and they ask me these questions during our coaching sessions. This is a problem.
The biggest problem, I feel, is that we have this ‘fear’ hanging over us as people who rely on something we started to make money … the ‘fear’ of:
I BETTER NOT PISS ANYONE OFF!!! I BETTER ALWAYS KEEP MY COOL!!!
Sure, don’t ‘go off’ on anyone … but is it so wrong to let someone know when you feel disrespected?? To set up boundaries and to let a client know when they are crossing a line? I’m done quivering in fear behind the ‘business owner’ hat when someone is CLEARLY and very LOUDLY being unreasonable and disrespectful of my time - who treats me badly over something I didn’t even do.
THAT’S NOT HAPPENING FOR ME IN 2019.
Good luck with that, Heather … sounds like you are setting out to make a lot of enemies in 2019 ;) haha … Let’s be clear: I f*ck up. I mess up. I make mistakes. I forget to do things. My clients express their upset over that type of stuff … and I apologize and do my best to make it right … I’m a human … I have missteps in life and in business … I’m not talking about those times. I’m talking about the times when a client blames you for stuff you didn't even promise you’d do! I’m talking about being blamed for stuff when your client didn’t do what they were supposed to do in the time they said they’d do it - and then they get angry at you when you can’t work within their ‘new’ time constraints! I’m talking about when I didn’t do a single thing - and they place all their problems on me. What I’m talking about is:
BEING OUTRIGHT DISRESPECTED BY A CLIENT
Those are the things I won’t stand for anymore … who's with me on this?? There are lots of clients out there … there are people for everyone … we are all killing it, doing what we love … our time is precious … our time is valuable:
YOUR TIME IS VALUABLE.
So vow to yourself to spend that time wisely and with people and clients who respect it. Ok, hopping off my soapbox now! Happy New Year!